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Freelance Servicios TI Bilingüe (IT HelpDesk) - job post

Solutekpty Tech
Panamá, Provincia de Panamá
Respondió el 75 % o más de las postulaciones en los últimos 30 días; normalmente, en el transcurso de 1 día.

Información del empleo

Así es como las especificaciones del empleo se alinean con tu perfil.

Tipo de empleo

  • Jornada completa
  • Freelance


Panamá, Provincia de Panamá

Descripción completa del empleo

Job Description:

  • Hands on experience in installing, troubleshooting, fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50Lbs.
  • Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
  • Experience with Anti-spyware and Anti-virus software.
  • Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to monitors,keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls,racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
  • Good written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on-time.
  • Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.
  • Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),
  • Basic understanding and troubleshooting of Mobile Device Management system( Airwatch /Xenmobile/ Mobile iron etc),
  • Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business,OneDrive.


  • Good Customer management skill.
  • Good in oral and written communication.
  • Able to communicate in country local and English languages.
  • Able to interact and work with customer at different levels.
  • Self- Driven and result oriented.
  • Really passionate about the work.
  • Table to travel to local spoke sites using own transport, public or customer transport system.
  • Position can be positioned within a spoke site where applicable.
  • Complete customer ISO trainings within the given time frame.

Tipo de puesto: Tiempo completo, Por contrato
Duración del contrato: 12 meses

Sueldo: B/.750.00 al mes


  • english (Deseable)
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